• Security Monitoring and Triage
  • Monitor in real time security controls and alerts originating from the Novartis IT ecosystem
  • Communicate with technical and non-technical end users who report suspicious activity
• Forensics and Incident Response
  • Conduct initial investigations into suspicious events and activity
  • Gather live evidence and logs from a variety of devices and applications
  • Support incident response activities including scoping, communication, reporting, and long term remediation planning
  • Prepare technical reports for business stakeholders and IT leadership
• Big Data analysis and reporting:
  • Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights.
  • Research, develop, and enhance content within SIEM and other tools
• Technologies and Automation:
  • Interface with engineering teams to propose new automation and orchestration concepts
  • Research and test new technologies and platforms; develop recommendations and improvement plans
• Day to day:
  • Perform host based analysis, artifact analysis, network analysis, and malware analysis in support of security investigations and incident response
  • Coordinate investigation, containment, and other response activities with business stakeholders and groups
  • Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material
  • Provide mentoring of junior staff and serve as point of escalation for higher severity incidents
  • Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement
  • Recommend or develop new detection logic and tune existing sensors / security controls
  • Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs
  • Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network.

• Effectively investigate to identify root cause, including attack vector, exploitation, and other techniques utilized to bypass security controls
• Accurately diagnose impact, damage, and mitigation techniques needed to restore business operations and minimize reoccurrence
• Identify technology and process gaps that affect CSOC services; develop solutions and make recommendations for continuous improvement
• Provide oversight and support for first level monitoring and triage to ensure effective operations and mitigation of lower impact incidents
• Good cultural orientation and strong influencer of information risk management, information security, IT security, to be embedded across IT, OT and Medical Technologies.

EXPERIENCE:

• 3+ years experience in cybersecurity / security operations
• Experience in Information Technology / Analytical role preferred
• Experience in IT administration with technical, analytical and conceptual skills
• Experience in reporting to and communicating technical and non-technical business stakeholders
• Excellent written and verbal communication and presentation skills; interpersonal and collaborative skills; and the ability to communicate information risk-related and incident response concepts to technical as well as nontechnical audiences

SKILLS/JOB RELATED KNOWLEDGE:

• Good mediation and facilitation skills
• Good knowledge of IT Security Project Management
• Understanding and knowledge of general IT infrastructure technology and  systems
• Knowledge of (information) risk management related standards or frameworks such as COSO, ISO 2700x, CobiT, ISO 24762, BS 25999, NIST, ISF Standard of Good Practice and ITIL
• Knowledge of security frameworks such as Hitrust
• Host and network based forensic collection and analysis
• Dynamic malware analysis, reverse engineering, and/or scripting abilities
• Familiarity with Encase, Responder, X-Ways, Volatility, FTK, Axiom, Splunk, Wireshark, and other forensic tools
• Understanding of Advanced Persistent Threat (APT) and associated tactics.
• Research, enrichment, and searching of indicators of compromise
• Very strong team and interpersonal skills along with the ability to work independently and achieve individual goals.
• Coordinate with other team members to achieve the specified objectives.

EDUCATION:

• University working and thinking level, degree in business/technical/scientific area or comparable education/experience
• Professional information security certification, such as CISSP, CISM or ISO 27001 auditor / practitioner is preferred. Professional (information system) risk or audit certification such as CIA, CISA or CRISC is preferred